Privacy & Cookie Notice

Last updated: September 2026

Data controller

DILAN S.R.L. (VAT 08043680720), operator of D'Stay — Rooms & Comfort Gateway, Traversa al N.10 di Via Nazionale 2, 70128 Bari Palese (BA), Italy. Registered office: S.P. 83 km 2, 70010 Adelfia (BA). Operational office: Via Calefati 14, 70121 Bari. Email: info@dstay.it. CIN: IT072006B400122378.

What data we collect

• Booking data (first name, surname, email, phone, stay dates, payment details) entered in the booking engine, operated on our behalf by Beddy (booking engine and channel manager provider).
• Guest registration data required by Italian law (ID document), reported to the police authorities via the Alloggiati Web portal and, for the tourist tax, to the Municipality of Bari.
• Contact data you send us via WhatsApp or email.
• Browsing data (IP address, browser type) collected anonymously in the hosting server logs.

Purposes and legal basis

We process data to manage the booking and the stay (performance of the contract), to comply with legal obligations (guest registration, tax) and to respond to your requests (legitimate interest). We do not carry out marketing without your explicit consent.

Retention

Booking data is kept for as long as necessary for tax obligations (10 years). Guest registration data is processed according to the terms set by public security regulations.

Cookies

This site uses only technical cookies necessary for it to work (for example the chosen language) and the cookies of the Beddy booking engine, essential to complete a booking. The embedded Google Maps map may set Google cookies: see Google's privacy policy. We do not use profiling or advertising cookies.

Your rights

You can ask at any time to access, rectify, erase or restrict your data by writing to info@dstay.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

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